Our support team takes pride in providing the best support in the tax extension industry. Our goal is to make your tax extension filing experience easy and stress free.
If you are filing a tax extension with us and are having difficulty, need an answer to a question, or just want to drop us a note with feedback, there are multiple ways to contact us. You can also review our Frequently Asked Questions.
EMAIL SUPPORT: Contact us by sending us a message using our online contact form or email us at firstname.lastname@example.org. During tax extension season, January 15 - April 20, we respond to all messages within 24 hours, and typically much faster. Messages sent to us outside tax extension season will take us longer than 24 hours to respond.
LIVE CHAT SUPPORT: Our chat support specialists are here to help you during the tax extension season (usually mid-February to April 20). Once you create an account and login, you will see a Live Chat button on the top right corner of each page.
PHONE SUPPORT: For your convenience, our phone support line is available for the peak of tax season. Call 1-877-500-5858 to leave a voicemail message and one of our support representatives will get back to you.